“Reader not found”
The problem When you start eTemperature, there is a status bar along the top of the screen. It will show a message like: “Reader not found”, or “Waiting”, or one of the download messages If you are stuck on “reader not found” then it means that eTemperature is not able to talk to the USB […]
eTemperature Error Codes
There aren’t too many things that can go wrong with eTemperature and the Thermocrons. Reader not found The adaptor (reader) hasn’t been found. Causes include: Reader not plugged in Windows is blocking access to it – run as administrator once to fix this Corrupted driver – check the device manager to see if the “1-wire […]
Video: Data Logger Sample Rate Explanation
We put together a quick video to explain what sample rate means.
eTemperature Reporting Options
Getting the mix right with reporting It is common practice to print a report of results for future reference. Traditionally there were two extremes – a detailed report that could go on for 30 pages, or a daily/min max report that summarised it all to 30 lines. A better option for many users is the […]
eTemperature: Changing the line thickness in the report
The issue A customer asked if they could change the line thickness in the graph on eTemperature. It was too thin for photocopying if needed. The solution eTemperature allows users to customise many aspects of the report. This feature is a very advanced feature and demonstrates the tradeoff between pure power and simplicity. This feature […]
Logger Rollover
If the logger is not stopped before reaching the end of its memory it will do one of two things: Stop logging Rollover to the start and start recording over the existing data, from the oldest reading first. Putting it another way, it will contain either: The first 2,000 readings, or The most recent 2,000 […]
Alarm Limits
Configuring the alarm limits in eTemperature doesn’t achieve a huge amount, and what it does do can be changes later any way. When displaying the graph, the high and low bars are set according to these values. Everything above the high alarm is red, everything below the low alarm is blue, and the rest is […]
Logging Start Delay
There are a number of ways of delaying the start of the logging. The best option is the “Specify delay date and time”. This allows you to enter a specific date and time at which the unit will start. The specify start duration provides a simple method to just use a fixed delay (e.g. 1 […]
Setting the Sample Rate
One of the critical settings when programming a Thermochron logger is the sample rate. The sample rate is how often the unit will record the date/time and temperature. The faster it samples, the faster it will consume its memory. That is why below the sample rate is a display of how long the memory will […]
eTemperature and Windows Administrative Privileges
95% of our support calls have to do with installation issues. 95% of those calls are solved by running the software with administrator rights. The cause of the problem is Microsoft’s crackdown on malicious software. While eTemperature is not at all malicious or harmful to run, it is considered unusual by windows because of it’s […]
